By catalos
Hi,
I can’t reach my droplet over SSH, Ping or http/https. Just with SSH inside Digital Ocean Panel.
Ufw is disabled, droplet reboot but nothing work.
Ticket is open since yesterday morning, but no response.
I don’t now how SEO is affected by offline… I lose money and don’t know what to try next.
Someone have an idea?
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Hey @catawaack,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Do you have a ticket number from when you contacted our support team so that I can get this followed up for you?
Hope that helps! - Matt.
Hey Matt,
yes I understand your guideline. It’s a SysAdmin topic so I think it’s fine.
This one: https://cloudsupport.digitalocean.com/s/case/5004P00001B7sE9QAJ
Cata
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