Shifted droplet by snapshot but even after entering the same records cannot access my website.

April 17, 2018 1.1k views
Nginx Applications DNS Control Panels Networking Ubuntu 16.04
theonlysaxena
By:
theonlysaxena

sir/ma'am, we recently created a droplet out of snapshot that we had from another account. Since our client wants to access from new DO account. We shifted it to a new account by a snapshot. So, I created a snapshot and I filled in all the record entry same as they were on the other account.(All information is same and except the obvious IP address )

I have purchased my domain name from "bigrock.in" , I also edited my IP address in the record type "A" there.

What else do I need to do to make my website running again?
even a little idea would be great.

I also restarted nginx on this droplet.

These are my records if it helps(there are two txt files too which I haven't included here )

**CName | HOSTNAME - www.aksout.com | value - aksout.com.

CNAME | HOSTNAME - email.aksout.com | Value - mailgun.org.|

MX | HOSTNAME - aksout.com | VALUE- mxa.mailgun.org.

MX | HOSTNAME - aksout.com | VALUE - mxb.mailgun.org.

A | HOSTNAME - aksout.com | Value - 139.59.71.77

NS | aksout.com|ns2.digitalocean.com.

NS | aksout.com|ns3.digitalocean.com.

NS | aksout.com|ns1.digitalocean.com.**

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2 Answers
ryanpq MOD April 17, 2018
Accepted Answer

What you've shared here does not match up with the IP address returned via DNS. Please double check your entries in the DNS section of the control panel. If they are showing the 139.59.71.77, please open a support ticket so our team can take a closer look.

Our queries are showing that aksout.com resolves to 139.59.36.53

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  • theonlysaxena April 17, 2018

    @ryanpq

    Thank you for responding,
    I,m really sorry few hours ago I created new droplet trying to fix the issue ..but the issue is same as of yet. My question is still remains the same. Just the IP address has changed to 139.59.36.53

    I hope that you can help me, sir. My lots of work depend on it.
    I have edited my IP address at both the places i.e on DO and bigrock.com

theonlysaxena April 17, 2018

@ryanpq ,

Thank you for responding,
I,m really sorry few hours ago I created new droplet trying to fix the issue ..but the issue is same as of yet. My question is still remains the same . Just the IP address has changed to 139.59.36.53

I hope that you can help me, sir. My lots of work depend on it.
I have edited my IP address at both the places i.e on DO and bigrock .

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