By holcomb
So I’m running into a similar issue as (https://www.digitalocean.com/community/questions/can-t-connect-via-ssh) except SSH is already running. Essentially, I used ‘sudo poweroff’ to shut down my droplet so I could create an image and now I can only access it through Console Access. The difference from that question is that SSH is already running.
MobaXterm is showing “This service allows sftp connections only.” when I try to SSH. The /var/log/auth.log file is showing “authentication failure”. Also, and I suspect this will resolve itself, but I accidentally entered “sudo tail -0 tail /var/log/auth.log” and it appears stuck on this command - I may have to hard reboot. Any tips?
It’s running Ubuntu 13.10 x64 and it’s my Droplet with IP address ending with 223.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Try to connect toy your droplet from VNC in your account. Go to <strong>Account > Droplets > (select your droplet)</strong> then go to <strong>Access > Console Access</strong> and try to figure out what is happening.
Hi, I have exactly the same problem now. Very frustrating.
Did you solve it?
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.