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ssh timeout and console is blackscreen

Posted on October 23, 2016

I am trying to ssh into my droplet and i keep getting a timeout.

ssh -p 444 [username]@[ipaddress] [password] ssh: connect to host [ipaddress] port 4444: Operation timed out

I can ping my [ipaddress] fine. and my website is up.

I also can’t access the console inside the digital ocean dashboard it is only a black screen. Clicking inside the console doesn’t work either. I just get two errors: noVNC ready: native WebSockets, canvas rendering and then finally it says:
Server disconnected (code: 1006)

I have also tripple checked I am using the correct Ip address and port. I have also sshed into my droplet in the past.

any help would be appreciated it.



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sudo service ssh status --> Find if it’s running, if it says stopped --> sudo service ssh start

sudo nano /etc/ssh/sshd_config --> Find where it says ‘Port’, make sure this is indeed 4444, else substitute it in then reconnect.

This comment has been deleted

Hello there,

You can perform a reboot from your DigitalOcean account and then try to access the droplet using the recovery console one more time.

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

If there is no change you can reach out to our support team who can check this for you.

https://www.digitalocean.com/company/contact

Hope that this helps!

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