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Submitted ticket, replied once, never got back

Posted on February 29, 2020

Ticket number: 03275009: I have already replied yesterday to the technician with the requested information, and I’m still waiting without an answer.

Also, this morning it wasn’t easy to load the digitalocean community website or the control panel to view the droplets.

Any other website works perfectly (eg, facebook, microsoft, etc.) on the computer and i reset all the network settings locally just in case on the local computer and I’m still seeing issues.



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Hey @mhweb ,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any personal issues.Support team will try their best to help you.

Please reach out to our status page to see if there is something wrong on DigitalOcean :)

Digitalocean Status Page

Hope that helps! Shiroka

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