Question
Support ignore my ticket.
- Posted on August 14, 2017
- DigitalOcean Articles
Asked by advb66351d8a39fca8556e0682
Support don’t anwer for 4 days from last request. Overall time of solving my question is more that 2 weeks.
UNBELIEVEABLE TERRIBLE!!!
WORLD, PLEASE HELP!!!
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Hello there,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
The best way to have this sorted will be to get in touch with our support team. We understand that during peak hours there might be some delay in the communication back from our team, but have in mind that we will get back to you as soon as we can.
Hope that helps!
Same going with my email restriction. They restricted outgoing email without any notice. I have been hunting for problem everywhere. No advance notice. Now almost a week no response …
Spreading your anger here is useless since no one can anything here or even care less about what you’re waiting for. And also you haven’t told anyone the issue that you put forward in your tickets. You need to stop spamming the forum with your useless threads and questions when they aren’t even a question.