System restart and droplet stopped working

Posted on July 19, 2020

Monitoring

By anthonyvlam

I got a message to update and upgrade my dependencies and i used:

apt update && apt upgrade -y

reboot

then my node went dark, I cannot power it off, i also cannot do a power cycle on it.

Do i have to make a new droplet using a backup?

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alexdo

July 19, 2020

Hello, @anthonyvlam

What happens when you ping the IP address of your droplet? Have you tried to access the droplet using the console from your DigitalOcean console? Once you’re logged in you can check if all services are up and running.

If you’re still experiencing this issue and you’re unable to access the droplet using the console you can reach out to our amazing support team and they will be happy to assist you!