System restart and droplet stopped working

Posted July 19, 2020
Monitoring

I got a message to update and upgrade my dependencies and i used:

apt update && apt upgrade -y

reboot

then my node went dark, I cannot power it off, i also cannot do a power cycle on it.

Do i have to make a new droplet using a backup?

anthonyvlam

Submit an answer

You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

alexdo • July 19, 2020

Hello, @anthonyvlam

What happens when you ping the IP address of your droplet? Have you tried to access the droplet using the console from your DigitalOcean console? Once you’re logged in you can check if all services are up and running.

If you’re still experiencing this issue and you’re unable to access the droplet using the console you can reach out to our amazing support team and they will be happy to assist you!