Report this

What is the reason for this report?

transfer credits from deactivated team account

Posted on February 10, 2018

I set up a team account bc I thought it is easy to administrate an image as a team by transferring the docker image to the team. I also transferred credits to the team account. After I noticed, that there is no easy way to transfer a docker image to a team I deactivated the team account. But now my credits are gone with that profile. How can I recover my credits?

Thank you and cheers



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

This one I believe you will need to create a ticket with the DigitalOcean billing department as this is out of the scope and ability of the community.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.