Question

transfer credits from deactivated team account

Posted February 10, 2018 976 views
Billing Ubuntu 16.04

I set up a team account bc I thought it is easy to administrate an image as a team by transferring the docker image to the team. I also transferred credits to the team account. After I noticed, that there is no easy way to transfer a docker image to a team I deactivated the team account.
But now my credits are gone with that profile. How can I recover my credits?

Thank you and cheers

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1 answer

This one I believe you will need to create a ticket with the DigitalOcean billing department as this is out of the scope and ability of the community.

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