Unable to boot and stuck at random: nonblocking pool is initialized

Hi, i have difficult (stuck actually) to boot my droplet after i use command reboot.

What action i done before i re-boot:

• Stop PHP/Apache/MySQL/Nginx
• chmod 700 and rename a web application folder
• Clean /var/log via command rm .log.
• reboot
• Stuck forever

Console Screen for Reference: http://imgur.com/a/9Q2CG http://imgur.com/a/9Q2CG

Few times of tried power cycle and power off, no luck to boot up anything just stuck at the command as attached screen shot, and also tried New Droplet from Snapshot and Other Region Droplet and Size but no luck again.

Sometimes stuck at random: nonblocking pool is initialized, can be quite a long time to reach this line.

BTW, i open a support ticket but seems all the staff are going holidays ? And anyway i can get help ?

Thanks.