Unable to login droplet using browser OR SSH
First, let me say, I am new here. Two days I have now been working on this issue and the current support ticket I have going has also done nothing to help (doesn't help that I have to wait 4-6 hours in between each response) - hence my movement here to see if anyone else has experienced this issue.
I have been unsuccessful in logging into my new droplet, whether using browser (Chrome, IE, or Firefox) or SSH via PUTTY.
When I attempt to login, it asks me to change the root password (which was emailed to me). I change the password, but it never goes any further. I never get a request to confirm the password. In the browsers, the screen just changes and and returns to the login. In Putty, the application window closes completely.
I should note, I have followed this document to the "T"