Question

Unable to ping or connect to my droplet

Posted December 7, 2019 268 views
DigitalOcean

Hi I am unable to ping or connect to my droplet all of a sudden. Everything was working fine 2 days ago.

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1 answer

Hi @ahabeel,

If your droplet is actually on however it’s not pinging, most probably your network has been stopped due to some reason.

To check this, you’ll need to enter the droplet via it’s console from your DigitalOcean control panel. Once you are in, check if your network is indeed not running

service network status

If it says it’s offline execute the following command

service network start

If there are no problems with your droplet, the network should start immediately. If it doesn’t, it should state the reason behind it’s failure. If it still doesn’t, you’ll need to execute

journalctl -xe

And see the exact reason behind the start failure.

Regards,
KDSys

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