Hi I am unable to ping or connect to my droplet all of a sudden. Everything was working fine 2 days ago.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hi @ahabeel,
If your droplet is actually on however it’s not pinging, most probably your network has been stopped due to some reason.
To check this, you’ll need to enter the droplet via it’s console from your DigitalOcean control panel. Once you are in, check if your network is indeed not running
service network status
If it says it’s offline execute the following command
service network start
If there are no problems with your droplet, the network should start immediately. If it doesn’t, it should state the reason behind it’s failure. If it still doesn’t, you’ll need to execute
journalctl -xe
And see the exact reason behind the start failure.
Regards, KDSys
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.