Question

URGENT - NEED SUPPORT- My account is SUDDENLY LOCKED

Posted October 26, 2018 409 views
API Ubuntu 18.04

Hello,
I am preparing to use your servers on production today. I have a commitment and I need my account unlocked. I can provide whatever verification info you need. Kindly unlock my account please.

I am using your API to scale my application through your infrastructure. Need your help. This is an emergency and I need someone to respond for support plese.

Thanks

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1 answer

Hi there @samback,

Sorry for the rather long delay in getting a response to you!

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

If you are still experiencing this issue, please reach out to our great support team through a support ticket, who will be more than happy to assist you with your account query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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