Hello,
In Global Event Incendent my Droplet is down and Ubuntu crashed, support not answer and not helped. What i can to do? Why such big company ignore own users?
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Friend, if this is related to a recent change on DO (Intel security issue) and you were running Ubuntu 12.04 kernel, this has saved me: https://www.digitalocean.com/community/questions/missing-kernel-formerly-a-droplet-running-ubuntu-12-04?answer=41541
Please try it following the steps as described.
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