By waynewhitty
My account has been locked since 11pm last night. It was locked because they found my login details in an online database. I’ve since followed the instructions in their email and changed my password. I have also replied to their support ticket and asked them to unlock my account. That was 4 hours ago and my account is still locked. This is costing me a lot of money and it is putting one of my sites in jepordy as it relies on social sharing. When can I expect to be back in business here?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Support tickets are answered within 48 hours. In the future, use unique random passwords.
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.