Why is my account locked?

Posted April 28, 2015 4.3k views

My account is locked after I have payed $5 by paypal.

1 comment
  • My account has been locked after using Digital ocean for years , they think I am a “new customer” that needs information verified. Please fix your system.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

1 answer

If you search in the forum before posting, you may find the answer very easily..

This is a common issue with DO,

You would be getting an email from DO for physical address and identity verification, simply replying the email with details they seek will unlock you account.


Submit an Answer