Report this

What is the reason for this report?

4 hours and still waiting on snapshot to finish

Posted on September 15, 2017
perk

By perk

I have been waiting over 4 hours for my snapshot to finish. This is a $10 a month droplet. I am only using about 9GB.

I have logged out and back in to make sure the console wasn’t stuck.

It has been at 50% for over 3 hours.

Ticket has been submitted for 2 hours.

Anyone had this happen before? Don’t think I’ll be using snapshots anymore.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

I have been waiting for over 24 hours for my snapshot to finish.

I have logged out and back in to make sure the console wasn’t stuck.

Has anyone had this happen before? Don’t think I’ll be using snapshots anymore.

We have found at SnapShooter that sometimes snapshots hang but only very rarely. We have taken 1000’s of snapshots and only had a couple fail.

Based on our data 9gb should take 7-9 minutes to backup, we do find if a server is under extremely high load they take a bit longer. But I would say in your instance it’s broken.

Once it’s been unjammed I would not let it discourage you from taking snapshots.

same issue , snapshot is over than 6 hours !!!

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.