Report this

What is the reason for this report?

504 gateway time-out and Deadlock

Posted on April 1, 2022

I have an e-commerce site running on Wordpress (Woocommerce). Sometimes my website crashes out of nowhere. I can’t do anything. The page is not loading. Sometimes I even get 504 gateway time-out error. For performance I use a proven caching plugin with CloudFlare. Page speed seems fine. But I can’t understand the reason for these deadlocks. Can you guide me, is the resource insufficient?

I am using Basic Shared CPU. The resource usage in deadlock is as follows:

https://i.ibb.co/LpF6Yys/server-problem.png



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello,

Indeed it sounds like that it could be related to resource utilization. What I could suggest before increasing your resources is:

  • Try using a caching plugin like WP Super cache for example. That will reduce the overall server load.

  • Remove any plugins and themes that you are not using.

  • Try using Redis to store your PHP sessions, that way PHP would spend less time writing sessions on disk.

  • Tweak your MySQL service for better performance and reliability:

https://www.digitalocean.com/community/questions/how-to-tweak-mysql-mariadb-configuration-for-increased-performance-and-stability

Hope that this helps!

Best,

Bobby

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.