I created a wordpress site for a client. When finished I added my client’s credit card and deleted mine. And after two minutes the account “was flagged for abuse”, why?.
I have sent several support tickets, and there is no a single reply! It’s been three days! and no one from support has replied anything. My client needed the website ready for this week and can’t do anything. There is no one from Digitalocean I can call, NO phone, NO chat, no ticket replies.
Well, I want to cancel the account NOW, and remove my client’s credit card NOW, but I can’t do it either because the account is “locked”. This experience with Digital Ocean is been complete a nightmare!.
Will anybody from DO reply someday?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Click below to sign up and get $200 of credit to try our products over 60 days!