Account flagged for abuse? No DO support at all.
I created a wordpress site for a client. When finished I added my client’s credit card and deleted mine. And after two minutes the account “was flagged for abuse”, why?.
I have sent several support tickets, and there is no a single reply! It’s been three days! and no one from support has replied anything. My client needed the website ready for this week and can’t do anything. There is no one from Digitalocean I can call, NO phone, NO chat, no ticket replies.
Well, I want to cancel the account NOW, and remove my client’s credit card NOW, but I can’t do it either because the account is “locked”. This experience with Digital Ocean is been complete a nightmare!.
Will anybody from DO reply someday?