Adding Let's Encrypt SSL Certificate from Security tab did not work

I added a Let’s Encrypt SSL through the security tab but from what I can tell, the server doesn’t seem like it’s open to communication on port 443.

I did:

sudo apache2ctl -S

this was the response:

AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using Set the ‘ServerName’ directive globally to suppress this message VirtualHost configuration: *:80 (/etc/apache2/sites-enabled/000-default.conf:4) ServerRoot: “/etc/apache2” Main DocumentRoot: “/var/www/html” Main ErrorLog: “/var/log/apache2/error.log” Mutex watchdog-callback: using_defaults Mutex rewrite-map: using_defaults Mutex default: dir=“/var/run/apache2/” mechanism=default Mutex mpm-accept: using_defaults PidFile: “/var/run/apache2/” Define: DUMP_VHOSTS Define: DUMP_RUN_CFG User: name=“www-data” id=33 Group: name=“www-data” id=33

the non https version of the site works fine. but need SSL for ecommerce.

please advise. thank you!

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Site Moderator
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November 12, 2019
Accepted Answer

Hello, @garfield1979

Could you please let me know if you’ve followed our tutorial for installing LE SSL -

What’s the exact error when you access the site via https? Also is port 443 open for incoming connections? You can also copy/paste the content of your Apache config so we can have a look.

Let me know how it goes.

Regards, Alex

Site Moderator
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November 13, 2019


I’m glad you’ve sorted this. :)

Regards, Alex

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