Question

App url is not responding or reaching the Rails application

Hi all,

I’ve created a new App Platform app deploying a ruby on rails version. The app is fully deployed and database is all connected. However when I click on the app link the application does not load. Here the link: https://al-arqam-production-yq68i.ondigitalocean.app/

I’ve restarted the application, checked it’s running on port 8080. When I hit the url it doesn’t even show any errors or request calls in the log. So it looks like the url never reaches the application.

Any idea how i could resolve this please?

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fee71e5946274084b0c69c0f36c441 • March 24, 2025

Accepted Answer

To anyone else facing this issue, you need to go Settings -> Components -HTTP Request Routes -> and change Route Path to only a single forward slash /

Bobby Iliev

Site Moderator

• March 20, 2025

Hey!

One thing that comes to my mind is to make sure your Rails app is binding to 0.0.0.0 on port 8080, not just localhost. Also check that your config.ru or Procfile (if using one) is correctly set to run the server.

In config/puma.rb, try setting: