can't connect through SSh to my droplet, can't access website hosted on droplet
I've been using this droplet for about 3-4 months, and today all of a sudden I can't connect through SSH, it just times out. I try to visit the wordpress website hosted on it, it times out, tried accessing the web console, it worked, tried connecting to localhost through ssh from web console and it worked, I also tried pinging its IP address ( 220.127.116.11 ) from my PC and I got this
--- 18.104.22.168 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3024ms
I don't know what to do, any ideas? any information I need to provide so you can help me?