Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Virtual Host Setup: Assign specific website to IP (default) Question Question
Why are snapshots so slow Question Question

Question

can't connect through SSh to my droplet, can't access website hosted on droplet

Posted April 1, 2016 4.2k views
UbuntuLAMP StackDigitalOcean

Hello guys!

I’ve been using this droplet for about 3-4 months, and today all of a sudden I can’t connect through SSH, it just times out. I try to visit the wordpress website hosted on it, it times out, tried accessing the web console, it worked, tried connecting to localhost through ssh from web console and it worked, I also tried pinging its IP address ( 178.62.122.215 ) from my PC and I got this 

--- 178.62.122.215 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3024ms

I don’t know what to do, any ideas? any information I need to provide so you can help me?

Thanks

Add a comment
kmelkon
By:
kmelkon

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Virtual Host Setup: Assign specific website to IP (default) Question Question
Why are snapshots so slow Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
11 answers
azcunaga April 18, 2018

Seems like it is a firewall issue.

I disabled the iptables firewall using the Flush All, Delete All Chains & Accept section of the tutorial below, and that did the trick for me:

sudo iptables -P INPUT ACCEPT
sudo iptables -P FORWARD ACCEPT
sudo iptables -P OUTPUT ACCEPT

sudo iptables -t nat -F
sudo iptables -t mangle -F
sudo iptables -F
sudo iptables -X

https://www.digitalocean.com/community/tutorials/how-to-list-and-delete-iptables-firewall-rules

Regards

How To List and Delete Iptables Firewall Rules
by Mitchell Anicas
Iptables is a firewall technology that plays an essential role in network security for many Linux systems. In this tutorial, we will cover how to do the following iptables tasks: list rules, clear packet and byte counters, delete rules, flush chains (delete all rules in a chain), and completely reset an iptables firewall.
Reply Report
montonero July 14, 2016

Same here. Droplet seems to work fine, but I can’t login via ssh nor can I access website.

Reply Report
zhaojunjie78 April 29, 2016

I got the same issue, can somebody help? thanks!

Reply Report
WinTech June 12, 2016

same issue here. Can’t access via SSH neither ping it or anything…The only thing that works is the console within D.O.’s control panel. Can someone help?

Reply Report
ErnestJumbe October 28, 2016

Are there any answers for this? I’ve just experienced a similar issue and after I logged in using the web console it was suddenly working.

Reply Report
marcoskubis January 20, 2017

Same here. Someone has fixed it?

Reply Report
tvandershpilen August 15, 2017

Same sht here… Anyone??? mb it’s time to say goodbye to DO, as this happens 2nd tima and a new droplet creation helps here

Reply Report
melvyniandrag November 3, 2017

would someone post a follow up for the love of god?!?! I have the same issue here and I imagine it must have been resolved for at least one of the people above me in this thread.... I opened a ticket and I’ll let you know what they say.

Reply Report
gormleyrp November 29, 2017

I have the same issue. Can’t ssh into my droplet.

Reply Report
gormleyrp November 29, 2017

I am about ready to cancel my DO service

Reply Report
Previous 1 2 Next
Load More Answers

Related

Looking for something else?

Ask a new question Search for more help