This particular droplet is running MongoDB (Ubuntu MongoDB 4.0.3 on 18.04). I was having issues running out of space and decided to stop droplet to do a resize.
Since I was inside the console I executed “shutdonw now”.
Then, in my dashboard I went to the Resize section and selected the droplet size I wanted - pressed resize and “Sorry, we had a problem resizing your Droplet. Please try again in a few minutes.”
I thought, “Ok, I can’t resize now… let me restart the droplet again”
And pressed the “Turn On” button. That’s when “Sorry, we had a problem turning your Droplet on. Please try again.” … I tried, and tried and tried again some times within a few minutes of separation between tries, but always got same errors both for “Turn On” and “Resize Droplet”.
After looking at what I could do to try to recover from this problem I went to the “Recovery” section on my dashboard and tried to pick the option “Boot from Recovery ISO”, but it is disabled and I can’t choose it.
What can I do to restart my droplet?
PS. I am within my 60day/$100 free trial and I have the notice “Your account has a past due balance. Please pay your past due balance of $11.61 before Friday, Aug 21 to prevent suspension.” <-- can this be related anyhow?
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Click below to sign up and get $100 of credit to try our products over 60 days!