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Cannot access domain after changed DNS

Posted on December 21, 2024

Hi there,

I’ve changed the DNS redirect for my domain, data.helixtap.com, redirect to a new IP address. However, I’m now getting a connection refused error when trying to access it. Can you help me identify and resolve the problem?



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Hey there! 👋

Your site is loading fine now! The issue you experienced might have been due to DNS caching, which can take 24-48 hours to propagate fully after changing DNS records.

During this time, some users might see the old IP or get connection errors.

If you still experience issues, try clearing your local DNS cache or testing with a different network.

- Bobby

Heya,

Bear in mind that a change in the DNS can take up to 48 hours to propagate. It’s always good to note that, also making the TTL lower might help you out as well.

Heya, @khanhtn

As the others mentioned the DNS propagation time can take up to 48 hours (sometimes even more) this is due to DNS cache from the ISPs. However it usually happens a lot faster.

You can use site tools like WhatsMyDNS to inspect the DNS update throughout different location around the world.

Regards

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