By rbonakapvi
Hi Digital Ocean Team,
After created a Team in Digital Ocean and added a payment card to my personal account, I cannot access the Control Panel since then. I am stucked in the Payment Verification page. While trying to refreshing the page or login and logout again, I am still stucked in the Payment Verification page.
I have reached to you guys through Support Ticket but still no answer for more than 12 hours.
In case you need my ticket number, here it is: #03523847
Appreciate if this problem can be solved soon…
Thanks !
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Hey @rbonakapvi,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.
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