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Question

Cannot connect Jetpack plugin in Wordpress. Error Details: The Jetpack server was unable to communicate with your site [HTTP 500].

Posted October 14, 2016 11.6k views
ApachePHPWordPressLAMP StackCMSUbuntu 16.04

I have activated the jetpack plugin. Then it asks to connect a wordpress.com account to start using it. As I click the “Connect Jetpack” button, the following error comes up.

Error Details: The Jetpack server was unable to communicate with your site [HTTP 500]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.com/support/

I have tried disabling all the other plugins. It still doesn’t work. I can access the xmlrpc.php file from the browser. You can visit my website here.

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anindyaspaul
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anindyaspaul

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6 answers
anindyaspaul October 14, 2016

I have resolved the issue by installing php7.0-xml and php7.0-xmlrpc.

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simonmfricker October 15, 2016

For those who don’t know the command, run 

sudo apt-get install php7.0-xml php7.0-xmlrpc
sudo service apache2 restart
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jimgoldstein October 20, 2016

Having the same problems, but installing the two php extensions hasn’t solved them. Still getting a “SyntaxError: JSON Parse error: Unrecognized token ’<’” error :/

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doppio October 15, 2016

Thank you!! This worked for me too.

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alwi January 24, 2017

Still can’t get it work. click lampu sorot for my website

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markaaronroberts January 25, 2017

Yep, solution above doesn’t work for me either.

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