Cannot login Wordpress from domain or IP address, shows DNS & IP errors.

September 1, 2019 142 views
DNS WordPress Ubuntu 18.04

Hi guys,

I created a droplet and used 1-click to install wordpress, and redirect nameserver from Godaddy to DO already, however, I cannot access the wordpress dashboard with my domain or IP address, it shows:

“boleconsultants.com’s server IP address could not be found.”

Does anyone knows what’s going on?

domain: boleconsultants.com
IP: 157.230.214.8

2 Answers
bobbyiliev MOD September 1, 2019
Accepted Answer

Hello,

It looks like that you did not renew your domain name on time and it expired:

Registry Expiry Date: 2019-06-23

Unfortunately that was a couple of months ago so you would have to pay a redemption fee in order to get your domain name back:

Domain Status: redemptionPeriod

I would recommend contacting your domain name provider for more information about the fees and the exact procedure.

Hope that this helps.
Regards,
Bobby

  • Hi Bobby,

    Thank you for your reply! I just renewed my domain 24 hours ago, then I guess it will need some time to propagate through the internet.

    But since my DO droplet is active, and I have an active IP address, why I still cannot login wordpress from my IP address, which is 157.230.214.8/wp-admin?

    Thanks a lot!

    • Hi,

      The wp-admin area is not loading because when you visit your IP/wp-admin it redirects to your domain name. This is due to the Wordpress site and home URLs.

      If you visit the IP itself (without the /wp-admin) you would be able to see that the site is loading. Of course some of the styling would be missing again because of the site and the home URLs.

      As long as your domain name is renewed successfully, your site should start working as normal. To be on the safe side I would still recommend getting in touch with GoDaddy and double checking if the renewal was successful.

      Regards,
      Bobby

      • Hi Bobby,

        Problem solved. I called GoDaddy, and they said I registered a new domain instead of renewing the previous one. That’s the reason I couldn’t login. Such a stupid mistake, but you are really helpful!

        Thank you again!

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