Cannot ping newly created droplet, but ssh and browsing to the IP address work. Firewall is disabled

Hi All,

I have the same issue described here

Any suggestions? The droplet was created using the LAMP image from the marketplace, and UFW is disabled.

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Bobby Iliev
Site Moderator
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July 31, 2019
Accepted Answer


I tried recreating this at my end and indeed once you deploy the LAMP image from the marketplace you can not ping it. But once I’ve disabled the UFW I was able to ping it.

Can you run the following commands and provide me with the output:

  • First check the UFW status:
ufw status
  • Then disable the firewall
ufw disable
  • Then check te status again and make sure that it is inactive:
ufw status

Regarding the scp and the rsync commands, they run over ssh so if you are able to ssh there should be no reason not to be able to use the commands. Can you share the exact commands that you are using and the output that you get?

Regards, Bobby

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