Question

console is not responding

Hi, i can open console from my droplet access, i have logged in as root previously, the VMMouse always resync, the prompt is not showing anymore, but i can type in command but no response after, and whenever i reopen console it brings me back to this session, not a new one.


Submit an answer
Answer a question...

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

KFSys
Site Moderator
Site Moderator badge
February 25, 2020
Accepted Answer

Hi @johnlikestrips,

Have you tried to reboot your droplet? If the console is not responding then your droplet is likely seeing a pretty serious issue. The console is seen by your droplet as the local keyboard and mouse and no loss of internal services would result in this.

I’ll recommend opening a ticket with DigitalOcean’s support - https://www.digitalocean.com/company/contact/#support . They’ll be happy to help you in the issue you are experiencing.

Regards, KDSys