Question

"CopyObject" not implemented?

Posted May 8, 2019 433 views
API CDN

Hello,

Please it’s quite urgent, since 2nd May 2019 we are getting errors using s3 standard API method.

“CopyObject” not implemented?

Failed 1: exception ‘Aws\S3\Exception\S3Exception’ with message 'Error executing “CopyObject” on “https://yclastk.nyc3.digitaloceanspaces.com/59261/images/2019/05/06/3547/234.1557128178_2.jpg”; AWS HTTP error: Server error: PUT https://yclastk.nyc3.digitaloceanspaces.com/59261/images/2019/05/06/3547/234.1557128178_2.jpg resulted in a 501 Not Implemented response:

Was working perfectly before.

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1 answer
efox May 10, 2019

Hey there,

My name is Ethan, I’m the Storage advocacy lead here on the Platform Support team. I’m so sorry to hear about these troubles!

Our engineering team did notice this issue and made a patch back on the 6th. Checking our backend logs I see a few requests since then that have succeeded, are you generally seeing success now with these operations? If so that’s great to hear!

One thing I noticed when investigating here was a 404 response to one of your requests. Was that expected or re-creatable? If unexpected and you are seeing the issue when trying that operation again could you write in a Support ticket with the details, such as full request + response headers of your upload request? We can then dig further into why that is failing on our end.

Regards,
Ethan | Captain of Storage Advocacy, Platform Support

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