Question

Debit mastcard balance diclined

Posted October 1, 2018 829 views
Billing

Hi i just register do but when i link my debit mastercard its say my balance is not enough how much balance need to accept it?

edited by MattIPv4
3 comments

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1 answer

For authentication usually there is a $1 authentication, not a charge that can be processed. Although sometimes debit cards depending on the country they are issued from can interact differently with the billing system and you may see a decline.

In this case the best thing to do is open a support ticket so that we can check into your account with more detail.

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