do-agent has stopped working, can anyone help me get it monitoring correctly?

June 9, 2017 186 views
DigitalOcean Getting Started Ubuntu 16.04

The digital ocean agent has been working correctly for sometime but recently I have veen receiving the the message "Not receiving metric data" when I look at the Graph section of my droplet.

My droplet has only a simple NodeJS site with an Nginx proxy and a single static site.

UFW is enabled with all outgoing allowed and 80, 443 and SSH incoming allowed.

  • Could the firewall be blocking the do-agent from reporting metrics?
  • Could the Nginx usage of 80 and 443 be interfering with the do-agent?

Any suggestions would be welcomed.


4 Answers
barryanderson June 9, 2017
Accepted Answer

I raised a ticket:

Response as follows:

Our engineers are currently investigating a known issue with monitoring and will hopefully have this resolved shortly. We will update you in this ticket as soon as more information becomes available. 

Please let us know if there is anything else we can help with in the meantime. 

At least I know it's not my setup.

Are you like me, with the message "Not receiving metric data" BUT data in the graphs ? It feels like the only problem here is the message. :)

I am having the same problem, All my droplets are saying the same thing and not showing any data in the graphs past about 6 hours ago.

Also having the same problem. Maybe there's a service outage at DO or last data is 6 hrs ago too.
EDIT: looks like I'm going to need monitoring for my monitoring...

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