do-agent has stopped working, can anyone help me get it monitoring correctly?

The digital ocean agent has been working correctly for sometime but recently I have veen receiving the the message “Not receiving metric data” when I look at the Graph section of my droplet.

My droplet has only a simple NodeJS site with an Nginx proxy and a single static site.

UFW is enabled with all outgoing allowed and 80, 443 and SSH incoming allowed.

  • Could the firewall be blocking the do-agent from reporting metrics?
  • Could the Nginx usage of 80 and 443 be interfering with the do-agent?

Any suggestions would be welcomed.


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I raised a ticket:

Response as follows:

Our engineers are currently investigating a known issue with monitoring and will hopefully have this resolved shortly. We will update you in this ticket as soon as more information becomes available. 

Please let us know if there is anything else we can help with in the meantime. 

At least I know it’s not my setup.

I think i have the same problem because i had installed the new metric before removing the previous version

I am facing this problem someone helps me?

Not receiving metric data. Last working 5 hours ago

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