domain with and without www

Posted April 12, 2013 48.7k views
I've created two A records in DigitalOcean web DNS config it looks like this: @ XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX But only (without www) is reacheable and i can ping it. nslookup also can't find what should i do to enable www subdomain?
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36 answers
KFSys November 4, 2020
Pinned Answer

Hello All,

Since this is a pretty big question, I’ll write an answer that covers all topics in the answer section.

DNS with DigitalOcean

Adding a domain you own to your DigitalOcean account lets you manage the domain’s DNS records with the control panel and API.

To set up a domain with DigitalOcean, you need to add it (and any of its existing DNS records) to the control panel. In order for those DNS settings to be picked up, you need to have DigitalOcean’s Nameservers configured on the Domain

To edit your Domain’s Nameservers, you need to access your account with your registrar. Basically, where you Domain was bought from. In there change the Nameservers of the domain to the ones mentioned. Once you do, all records you’ve added in your DigitalOcean’s account for that domain will start working.

Please note that, DNS propagation can take up to 48 hours in certain places so be patient.

thanks. solved it with cname: www @
Another tech for this problem

hostname = www
ip address =

will for me.
go to your dns control panel and add a new A record

hostname =
ip adress = your droplet ip adres etc

and be sure nameservers are configured for digitalocen at your domain control panel
Maybe using the CNAME will be better solution, especially for search engines?
"www" or "www @"
Name Only valid hostname characters are allowed. (a-z, A-Z, 0-9, ., _ and -) Or a single record of '@'. and Data CNAMEs can not be pointed to IP address, only domain names
Got that error when trying to set a CNAME record with both:
www IP and IP

I could only set an A record with IP but still not working

I ran into this same issue and after combining a couple of the answers above, your DNS configuration for should be (with CNAME solving the www. issue):

A –> @ –> IP ADDRESS
CNAME –> * –>
NS –>
NS –>
NS –>

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