Reaching you guys is impossible “No phone number - no live chat - nothing!!!”. I recieved email today from Digitalocean about my droplet being attached so that they had to take it down. Can someone reply to my ticked becuase we really need it to be back up ASAP.
[Ticket #4182066] - I really had a horrible experience with you guys in the past for another ticket that took four days till i got an asnwer!!! I hope this is not the case this time.
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Hey @aelalfey,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Bobby.
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