Exceeding Inbound/Outbound Traffic Policy (Bill-shocking/DDOS Situation)

October 5, 2017 1.1k views
Billing DigitalOcean FAQ Monitoring Networking Ubuntu

I'm planning to go with one of DO's low-tier plans (probably the 5$-per-month). I'm concerned about exceeding the monthly traffic allowance in a "bill-shock" situation, perhaps a denial-of-service attack, an event I can't foresee or control. At that point DO will start billing for every extra GB of traffic at a fixed price point.

I understand DO is sending email alerts about exceeding the limits, but it can take time for you to see those alerts and react (hours, or days if I'm abroad with no internet). Missing the alerts can turn into hundreds/thousands of dollars worth of bills. I'm basically giving up any control here over the potential monthly bill, and have no proper tools to deal with the situation...

I would personally want DO to automatically disable my Droplet whenever the monthly cap has been exceeded.

What are the available options to deal with this situation?

Thanks!

1 Answer

That is a great idea! We do not support the feature you described—we are not billing for bandwidth either so there's nothing to worry about in the meantime. We will make sure that everyone is notified about all the details and any new monitoring features before we do start charging for bandwidth.

Until then, please suggest this on our UserVoice or vote for it if someone has already done so: http://do.co/uservoice

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