Question

For a payment problem, what should I do ?

  • Posted July 7, 2016
  • FAQ

I paid $5 to my digital ocean account for twice using my paypal, but the “Welcome page” always stay to “Update Billing” step, Could you help me ?

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Accepted Answer

I would recommend opening a ticket with our support team either from the control panel or by sending an email to contact@digitalocean. They will be able to review those payments and track down why this is occurring.