Question

How I do transfer credit from one account to another?

I need to transfer credit. It is possible transfer credit if add another person to a team (this user have credit in his account)

Subscribe
Share

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

@pacosta from DO’s FAQ section, what i can see regarding your issue is

Q. Can I transfer credits from one account to another?
A. No - credits cannot be transferred between accounts.

but you can still contact support to take a chance.

@pacosta

If it’s promotional credit, I’m pretty sure that’d be non-transferable, though if it’s credit resulting from a deposit, they may allow it.

You would need to submit a support ticket through the control panel to see if this would be permitted though. By default, there’s not a way to do this on the user end.