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How I do transfer credit from one account to another?

Posted February 5, 2017 10k views
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I need to transfer credit. It is possible transfer credit if add another person to a team (this user have credit in his account)

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pacosta
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pacosta

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2 answers
newbie February 6, 2017

@pacosta
from DO’s FAQ section, what i can see regarding your issue is

Q. Can I transfer credits from one account to another?
A. No - credits cannot be transferred between accounts.

but you can still contact support to take a chance.

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jtittle1 February 5, 2017

@pacosta

If it’s promotional credit, I’m pretty sure that’d be non-transferable, though if it’s credit resulting from a deposit, they may allow it.

You would need to submit a support ticket through the control panel to see if this would be permitted though. By default, there’s not a way to do this on the user end.

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