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How is DO's technical customer support?

Posted on July 28, 2020

I’m considering digital ocean as our new enterprise hosting option. One aspect about which I can’t seem to find any info: how is DO’s technical customer support? I figured they don’t have a phone number. Do they respond to tickets quickly? Especially when seeing any issues with a production droplet, fast tech support is crucial. Does anyone have any experience with this? Thanks, Linus



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Hi there @linusgeffarth,

I would recommend checking out this video here from the CTO of StablePoint on what his thoughts are on the DigitalOcean Solutions Partner Program:

And this one as well:

Regards, Bobby

When I try connecting to my plesk I keep getting HTTP ERROR 500 error message. What Do I need to do to resolve this issue?

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