Question

How to fix connection issues from China

Posted September 23, 2019 1.6k views
Firewall

Hi!

I live in China, and I’m using Digital Ocean servers with Private Packets to set-up a VPN connection.

The server was setup about 2 hours ago but it seems like I can’t connect at all to it unless I am using another VPN. Since the idea is to use the droplet as a VPN I would like to not have to use another VPN to connect to it.

Is there anything that can be done to fix this?

Thank you in advance!

P.S. : Here is a screenshot where I try to ping the server with my other VPN (Express VPN) active/inactive :
-https://photos.app.goo.gl/T7XnVTmD1S33VmqS7

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1 answer

Hi @chenfred98,

There are two possibilities, first one is for Digital Ocean to block traffic from China or for your droplet to block traffic from China.

I’ll recommend trying to do a traceroute to your droplet and marking where the connection stops. To do so, you can perform

traceroute yourdropletsIp

and provide Digital Ocean’s support the results.

Kind regards,
Kalin