Question

how to make payment

Posted February 2, 2019 2.8k views
Ubuntu Billing

Failed to process Credit Card
We’ve attempted to charge the card your team has on file but were unable to do so. We will automatically attempt to charge your team card again within 24-48 hours. This means your team has three weeks to bring the account back into good standing. If you’re able to pay the overdue balance within that time, there’s no need to worry! You can simply pay any time between now and then to bring your team account back into good standing and there’s no need to contact us. After three weeks (21 days) without payment, your team account will be suspended at which time your team will no longer have access to the team’s DigitalOcean services. Your team has until the 21st of the month to take payment before your account is suspended.

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1 answer

You would need to go to your billing profile and update your credit card information or send payment via Paypal.

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