How to setup domain and sub-domain to different hosting providers


Current situation:

My domain: which is with ‘BigRock’, which has nameservers connection to the ‘HostGator’. Now, I want to point sub-domain to ‘DigitalOcean’.

Expected output: (BigRock) ----> HostGator (BigRock) ----> DigitalOcean

In order to achieve this, following are the steps I have taken but it still doesn’t seem to be working as expected. I already waited for 48 hours after making these changes.

  1. [In BigRock] Created the A record with the destination IP address of DigitalOcean droplet.
  2. [DigitalOcean] Assigned the domain (sub-domain actually) to the DigitalOcean droplet (it has the A record inside it too).
  3. [HostGator] Created (with Add a Domain option) a sub-domain inside HostGator (primary hosting connected via nameservers) which has A record that points to DigitalOcean.
  4. [DigitalOcean] Since is a wordpress website, I changed the URLs inside it in the database.

I think step 1 and 2 are necessary, I’m not sure about step 3.

Can someone help me here please? I might not have provided all the necessary details so please feel free to ask any follow-up question. Thank you.

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Site Moderator
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July 8, 2020
Accepted Answer

Hello, @suchakmaulik179

If your domain name is using Hostgator’s nameservers than all DNS changes need to be made from their control panel, because the active DNS zone is there. If you made DNS changes for your domain name from other control panel such as BigRock, the DNS changes will not take effect.

You can simply create an A record for and point it to the IP address of your droplet with DigitalOcean.

Hope that helps!

Regards, Alex

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