Question

I am able to access my website but unable to ping or SSH .

I am able to access my website but am unable to ping nor am I able to SSH. I have always been able to SSH successfully until about 2 weeks back. Now I need to use to cloud console but I am unable to SSH.

I have restarted my droplet but to no avail.

I also have another droplet which I am able to SSH to successfully - so the problem is not in my local environment.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Accepted Answer

@hansen Thanks … I increased the RAM on the droplet to 4GB from 2GB, due to an unrelated reason, and now I am able to SSH !!! I have no idea why ???

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

@hansen Thanks anyways … still cannot ping though… :)

@hansen I have disabled the firewall … its still not working…

Hi @puia

It sounds like the firewall has become enabled and maybe a bit too blocking.

Can you disable the firewall.

sudo ufw disable

If you still need the firewall, we will make a setup again.