I have tried to access the droplet digital console, it displays black screen, when I click on it everything hangs.It's so frustrtaing!

March 1, 2017 2.9k views
DigitalOcean FAQ System Tools Ubuntu 16.04

Tried it severally but not working. The only thing I did was to change my password yesterday. Please help. Thanks

3 Answers
jtittle1 March 1, 2017
Accepted Answer


The web-based console can be finicky depending on the browser you're using, so it's often best to use either Terminal on MacOS or PuTTy on Windows 8/10 to SSH in to your server and access the CLI.

The console is, ideally, meant to be used as a last resort when you're either locked out of your server or have absolutely no better option to login.

As jtittle writes, use the SSH protocol instead of the browser based console.
If you need help, then have a look at this tutorial - otherwise just ask and we'll try to help:

by Melissa Anderson
DigitalOcean Droplets are managed using a terminal and SSH. SSH is an encrypted network protocol for remote server login and command execution. It is the standard method used for accessing and interacting with Linux servers. This tutorial shows how to connect to a DigitalOcean Droplet for the first time by using the OpenSSH client.

I powered off then, powered on the droplet, which work perfectly.

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