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I'm a new user, why can't I get a credit line of $100

Posted January 7, 2021 1.2k views
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I am a new user and want to migrate my website to DigitalOcean. After checking many times, I found that even if I bind a credit card, I still cannot get a credit limit of $100. This is very frustrating. May I ask because I use google’s account login reason?

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2 answers
KFSys January 7, 2021

Hi @a924311908a,

  • How do I get the credit? If you are eligible, your free trial will start when you sign up for DigitalOcean. You will need a credit card or valid paypal account so that we can verify your identity, but you will not be charged or billed during your free trial.

  • Who is eligible? New customers to DigitalOcean with a valid credit card or paypal account are eligible. You are eligible if you have not previously signed up for the free trial.

  • How does it expire? 60 days after the credit was added, any remaining credit will be zeroed out. If you continue to use our paid services after the 60 days your credit card will be charged at the beginning of the following month.

  • What products can I use the credit on? You can use it on any services provided by DigitalOcean, for example all Droplet plans, Spaces object storage, Block Storage, and Load Balancers. NOTE: We offer this Free Trial to help make building amazing things on DigitalOcean as easy and accessible as possible. Mining cryptocurrencies doesn’t fit that criteria and will result in removal of credits.

A similar question was asked here:

https://www.digitalocean.com/community/questions/free-50-credit-available-on-use-of-debit-card-or-paypal

Regards,
KDSys

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nOwInnovation January 7, 2021

The free credit is contingent on you clicking on a link associated with a user’s referral code. The referral code brings you to m.do.co instead of cloud.digitalocean.com. This domain change can be disconcerting especially if you are not 100% comfortable with the source of the link… who wants to compromise security for the sake of $100 after all.

Having signed up without a referral link and foregoing the credit, I can attest that the m.do.co site is actually valid and legal.

edited by MattIPv4
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  • a924311908a January 13, 2021

    Actually, I don’t mind if domain is m do.co or cloud.digitalocean.com,because the primary domain name is digitalocean.com so it’s safe.
    Now I want to know if I can’t get $100 credit anymore? In the promotion, it should not be written that all new users can get $100 credit.

    Sorry, I didn’t mean to be rude, but I feel cheated.

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    • nOwInnovation January 14, 2021

      I don’t think there is a way to retroactively apply the signup credit if things go awry.

      There is a box on the Billing page that allows you to apply promotional codes that you receive from third-parties. If you are a student, you may qualify for a code as part of the GitHub Student Pack.

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