I've Paid 50$, but Account locked now ?! Why?

June 22, 2015 2.6k views
DigitalOcean Billing Control Panels

I’ve paid 50$ and account currently Locked, ?! Why ?! And no one Support me ?!

1 comment
3 Answers

It may take up to an hour to two to complete the verification of a new account if it is flagged by our system for review. I see that we have already followed up with you via Twitter and Facebook and our team is reviewing your ticket now.

When a new account is created an automated verification process is done. This process takes into account the available information including payment method once one is added. If an account is flagged for review a ticket should be opened with our support team to complete the verification process and activate your account.

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