Report this

What is the reason for this report?

Laravel sending mail fails on droplet: 535-5.7.8 Username and Password not accepted

Posted on November 24, 2018

Hi guys,

I’ve build a Laravel project, but I’m stuck in sending emails using Gmail in the droplet. Locally it’s working fine. I’m getting this error:

Expected response code 250 but got code "535", with message "535-5.7.8 Username and Password not accepted

I’ve tried to remove 2-way auth, setting “less secure app on on your gmail account”, but nothing helps

I’m using Ubuntu 18.04. Settings in Laravel:

MAIL_DRIVER=smtp
MAIL_HOST=smtp.gmail.com
MAIL_PORT=587
MAIL_USERNAME=xxxl@gmail.com
MAIL_PASSWORD=xxx -> App password
MAIL_FROM_ADDRESS=xxx@gmail.com
MAIL_FROM_NAME=xxx
MAIL_ENCRYPTION=tls

As it is working locally, do I have to add some extra setting for Digital Ocean or my setup/firewall (UFW) ? Hope you can help me. Thanks in advance!



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hey friend,

While I can’t get you through to the end result, I can help you to at least know that there is no DigitalOcean specific configuration required here, and that firewall adjustments will not be relevant. In this case it seems that your droplet is actively reaching out to Google to authenticate, and Google is telling you that what you are sending is incorrect.

Given that information, I think I would focus more heavily on making sure that what you think you’re sending is what you’re actually sending, and that this information is accepted for SMTP authentication on the other side. It sounds overly simplistic, my honest feeling is that it probably is. It’s the simplest things that often escape us, even looking over it I can’t accurately say what exactly it is that is wrong (just what it isn’t).

Jarland

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.