Hey there,
i have created a new account and everything goes fine, till the point where i have to add payment. i have chosen Paypal and used the 5 Dollar payment-plan.
It all worked out fine and now i am in a loop at the second step (Billing Info). I have waited now over an hour and nothing changed.
Are there any known problems?
Cheers
Hi @toolb0x
There has been problems with processing new credit cards, but it should have been resolved 2 hours ago:
http://status.digitalocean.com/incidents/8yt4lllyvhg1
But it might have impacted the PayPal too in some way. It might be a problem with the verification process, which doesn’t start correctly.
Please create a ticket in Support via the control panel, since the community forum cannot help with this.
hi @hansen ,
thanks for your reply. i have already opened a ticket for this issue,
but no response since over an hour. :-(
@toolb0x DigitalOcean does not have minute-fast support replies, so please give them a little more time to reply.
@toolb0x
Now it’s official, there was (and still is) delay problems:
http://status.digitalocean.com/incidents/jwdh7161lky7