Question

New root password set but not working after it

I’ve found that after resetting my root password again after each time it didn’t work, it was a special character that was not taken in account : the “@”.

As soon as I avoided that special character, my password worked fine.

Is it a bug to report or a general condition related to the droplet console? Maybe DigitalOcean should warn the users to not use this character in users passwords.


Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Rajkishore J
DigitalOcean Employee
DigitalOcean Employee badge
May 24, 2021
Accepted Answer

Hi @daviddoi,

I did not face any issue with the special character “@” while resetting the root password.

When creating a droplet, there are password requirements that should be followed. which can be noticed when you are choosing “password” as authentication to the droplet.

  • Must be at least 8 characters long
  • Must contain 1 uppercase letter (cannot be first or last character)
  • Must contain 1 number
  • Cannot end in a number or special character

To reset the droplet root password, please check the below link:

https://docs.digitalocean.com/products/droplets/resources/reset-root-password/

Regards, Rajkishore

Become a contributor for community

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

DigitalOcean Documentation

Full documentation for every DigitalOcean product.

Resources for startups and SMBs

The Wave has everything you need to know about building a business, from raising funding to marketing your product.

Get our newsletter

Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.

New accounts only. By submitting your email you agree to our Privacy Policy

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.