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New root password set but not working after it

Posted on May 24, 2021

I’ve found that after resetting my root password again after each time it didn’t work, it was a special character that was not taken in account : the “@”.

As soon as I avoided that special character, my password worked fine.

Is it a bug to report or a general condition related to the droplet console? Maybe DigitalOcean should warn the users to not use this character in users passwords.



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Hi @daviddoi,

I did not face any issue with the special character “@” while resetting the root password.

When creating a droplet, there are password requirements that should be followed. which can be noticed when you are choosing “password” as authentication to the droplet.

  • Must be at least 8 characters long
  • Must contain 1 uppercase letter (cannot be first or last character)
  • Must contain 1 number
  • Cannot end in a number or special character

To reset the droplet root password, please check the below link:

https://docs.digitalocean.com/products/droplets/resources/reset-root-password/

Regards, Rajkishore

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