Question

New root password set but not working after it

I’ve found that after resetting my root password again after each time it didn’t work, it was a special character that was not taken in account : the “@”.

As soon as I avoided that special character, my password worked fine.

Is it a bug to report or a general condition related to the droplet console? Maybe DigitalOcean should warn the users to not use this character in users passwords.


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Accepted Answer

Hi @daviddoi,

I did not face any issue with the special character “@” while resetting the root password.

When creating a droplet, there are password requirements that should be followed. which can be noticed when you are choosing “password” as authentication to the droplet.

  • Must be at least 8 characters long
  • Must contain 1 uppercase letter (cannot be first or last character)
  • Must contain 1 number
  • Cannot end in a number or special character

To reset the droplet root password, please check the below link:

https://docs.digitalocean.com/products/droplets/resources/reset-root-password/

Regards, Rajkishore