Dear,
I was trying to sign-up and add my prepaid debit MasterCard linked to my company but I am unable to do so.
The site correctly identifies it as a MasterCard but I always get the following error:
“We encountered an error processing your card. Please try again.”
Are pre-paid debit cards not allowed? I do not have a credit card linked to my company so this is the only option for me to sign up. I have no issues using the same card for other hosting options like Heroku.
Kind Regards, Kevin Jacobs
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I have actually read the help page concerning this but failed to notice that prepaid cards are not allowed.
What a shame. This can be closed and I’ll raise a ticket to close my account as DO is of no use if it can not accept a prepaid debit card.
Hello,
DigitalOcean accepts the following payment methods:
**Credit **and debit cards. You can set credit and debit cards as your primary payment method. We accept Visa, MasterCard, American Express, and Discover credit cards.
PayPal. We accept pre-payment using PayPal but you cannot use it as your primary payment method.
We do not accept a virtual, electron, or prepaid cards.
Refer to the below link for more details:
https://docs.digitalocean.com/products/billing/manage-cards/
Regards, Alex
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